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We're sorry to hear that you are unhappy with your purchase. We hope that you have given us the opportunity to hear your feedback so that we can resolve the issues you're having.

Please, if you haven't already, reach out to our support team and tell us more about what is making you unhappy about the game.

 

If you do choose to refund the game, that process is handled by Oculus/Meta or Steam depending on where you purchased the game. We do not have insight, approval, or involvement in that process. Please reference the Oculus Help Center article and help.steampowered.com.


If you have any issues with the refund process, we will not be able to help and you will need to contact Meta/Steam. Submit a support ticket to Meta / Reach out to Steam.

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